We're An Entire Organization Devoted
To Ensuring Your Digital Signage
Network.
Select the Perfect Mix of Features, Support, and Performance for Your Application
Building Your Perfect MessagePoint.TV Plan
is as Easy as
PLATFORM SUBSCRIPTION
Choose Your
MP.TV Subscription Level that matches
the capabilities you need to handle
any challenge
you can dream up
SUPPORT PLAN
Choose Your
Support Plan
from DIY to Fully Managed
including professional
image and video
content
creation services
MP.TV CONTROLLER
Choose From
An Unmatched Selection of
Reliable High
Performance Displays & Controllers with
leading edge capabilities
built right in
Select a Platform Subscription
The MP.TV Platform Subscription
Level defines the level of
capability that is available out of the full capability set of the
MP.TV platform and must be the
same for all controllers in an
account. This level can be
upgraded or downgraded as
needed over the life of the
agreement.
Select your Support Plan
The MP.TV Support Agreement sets the level and type of support services that the client is entitled to with their service. Base is for D-I-Y application, Co-Managed allows for MPM to primarily manage the network while the Client handles content, and Fully Managed adds content creation and unlimited content adds, moves and changes.
SELF MANAGED
$0PER MONTH
$0PER MONTH
- Recorded WebinarsYou have access to our library of recorded Webinars for training and usability information
- Web SupportWeb Portal Access to the MP.TV Support Team and Self-Service Materials for Technical Issues
- 48 Bus Hr SLASLA for Response to Support Tickets Entered via E-Mail, Chat, or Web Portal is before the end of the Second Business Day
- Manual UpdatesYou have access through the MPTV Management Console to to remotely update the MPTV Application version on your controllers on-demand
SELF MANAGED+
$15PER MONTH
$15PER MONTH
- One Design/Usability Training SessionsYou have access to up to 1 scheduled Design / Usability Training Sessions per year to help you get the most out of the MP.TV Platform
- Priority 12x5 SupportPriority Access to the MP.TV Support Team, inlcluding 12x5 Help Desk Support for Technical and Usability Issues
- NBD SLASLA for Response to Support Tickets Entered via E-Mail, Chat, or Web Portal is before the end of the Next Business Day
- E-Mail NotificationsIf a MPTV Controller Loses Connection or Fails to Respond we will email the contact of your choice, per controller, to let you know there is an issue with one of your controllers.
- Manual UpdatesYou have access through the MPTV Management Consoleto to remotely update the MPTV Application version on your controllers on-demand
- Visual App Configuration ServicesNeed a new visual app setup just the way you need it, want to change the way an existing app works but dont know how to configure it? With Visual App Config Services we take care of it for you.

CO-MANAGED
$45PER MONTH
$45PER MONTH
- Five Content Changes per ControllerFive Monthly Content Change Credits per Controller for Content Adds, Moves, Changes, Layout Modification, Visual App Configuration, etc. Content Change Credits can be Pooled across controllers and rollover if unused.
- Two Design/Usability Training SessionsYou have access to up to 2 scheduled Design / Usability Training Sessions per year to help you get the most out of the MP.TV Platform
- Priority SupportPriority Access to the MP.TV Support Team, inlcluding 24x7x365 Help Desk Support
- 24 Hour SLASLA for Response to Support Tickets Entered via E-Mail, Chat, or Web Portal is 24 Hours
- Proactive MonitoringThe MPM Help Desk Team Proactively Monitors the Availability and Health of All your MP.TV Controllers. Never wonder if your network is working, day or night!
- Offline NotificationIf Your MPTV Controller loses access to the Internet or locks up, our Help Desk will contact you to help get it back online quickly and easily.
- Proactive Config ManagementMPM Help Desk will proactively manage the configuration of your controllers, pushing firmware updates, monitoring performance and otherwise looking after your display controllers
- App Version UpdatesThe MPM Help Desk team will take care of all updates for both the core MPTV applications on your controller as well as updating your visual apps as new features and capabilties are added
- Visual App Config ServiceNeed a new visual app setup just the way you need it, want to change the way an existing app works but dont know how to configure it? With Visual App Config Services we take care of it for you.
- RSS / Social Feed ModerationWith Professional Platform Subscriptions you have access to our RSS and Social Feed Moderation engine, but with this service you can just email our help desk and we will take care of it for you.
CO-MANAGED+
$65PER MONTH
$65PER MONTH
- Ten Content Changes per ControllerTen Monthly Content Change Credits per Controller for Content Adds, Moves, Changes, Layout Modification, Visual App Configuration, etc. Content Change Credits can be Pooled across controllers and rollover if unused.
- Three Design/Usability Training SessionsYou have access to up to 3 scheduled Design / Usability Training Sessions per year to help you get the most out of the MP.TV Platform
- Priority SupportPriority Access to the MP.TV Support Team, inlcluding 24x7x365 Help Desk Support
- 12 Hour SLASLA for Response to Support Tickets Entered via E-Mail, Chat, or Web Portal is 12 Hours
- Proactive MonitoringThe MPM Help Desk Team Proactively Monitors the Availability and Health of All your MP.TV Controllers. Never wonder if your network is working, day or night!
- Offline NotificationIf Your MPTV Controller loses access to the Internet or locks up, our Help Desk will contact you to help get it back online quickly and easily.
- Proactive Config ManagementMPM Help Desk will proactively manage the configuration of your controllers, pushing firmware updates, monitoring performance and otherwise looking after your display controllers
- App Version UpdatesThe MPM Help Desk team will take care of all updates for both the core MPTV applications on your controller as well as updating your visual apps as new features and capabilties are added
- Visual App Config ServiceNeed a new visual app setup just the way you need it, want to change the way an existing app works but dont know how to configure it? With Visual App Config Services we take care of it for you.
- RSS / Social Feed ModerationWith Professional Platform Subscriptions you have access to our RSS and Social Feed Moderation engine, but with this service you can just email our help desk and we will take care of it for you.
- OnSite Support Controller OnlyIf we cant fix your issue by phone we will dispatch a technician to your location to resolve the issue with your controller. For sites with 15 or less controllers you must be within 30 miles of a MPM Office.
FULLY MANAGED
$99PER MONTH
$99PER MONTH
- Unlimited Content Changes*Unlimited Monthly Content Change Credits for Content Adds, Moves, Changes, Layout Modification, Visual App Configuration, etc.
- Two Creation Credits per ControllerFor Each Controller Support Agreement you recieve Four Content Creation Credits that are pooled across your entire account.
- Ten Design/Usability Training SessionsYou have access to up to 10 scheduled Design / Usability Training Sessions per year to help you get the most out of the MP.TV Platform
- Priority SupportPriority Access to the MP.TV Support Team, inlcluding 24x7x365 Help Desk Support
- 12 Hour SLASLA for Response to Support Tickets Entered via E-Mail, Chat, or Web Portal is 12 Hours
- Proactive MonitoringThe MPM Help Desk Team Proactively Monitors the Availability and Health of All your MP.TV Controllers. Never wonder if your network is working, day or night!
- Offline NotificationIf Your MPTV Controller loses access to the Internet or locks up, our Help Desk will contact you to help get it back online quickly and easily.
- Proactive Config ManagementMPM Help Desk will proactively manage the configuration of your controllers, pushing firmware updates, monitoring performance and otherwise looking after your display controllers
- App Version UpdatesThe MPM Help Desk team will take care of all updates for both the core MPTV applications on your controller as well as updating your visual apps as new features and capabilties are added
- Channel Design ServicesNeed a new Content Channel Layout Designed, or a New Channel Background Built? With your Fully Managed service this is included at no extra cost.
- Visual App Config ServiceNeed a new visual app setup just the way you need it, want to change the way an existing app works but dont know how to configure it? With Visual App Config Services we take care of it for you.
- RSS / Social Feed ModerationWith Professional Platform Subscriptions you have access to our RSS and Social Feed Moderation engine, but with this service you can just email our help desk and we will take care of it for you.
- OnSite SupportIf we cant fix your issue by phone we will dispatch a technician to your location to resolve the issue with your controller or display. For sites with 10 or less controllers you must be within 30 miles of a MPM Office.
- Content ConsultingGet access to visual communications specialists who will help you figure out the best way to get your message across in a visual medium.
FULLY MANAGED+
$129PER MONTH
$129PER MONTH
- Unlimited Content Changes*Unlimited Monthly Content Change Credits for Content Adds, Moves, Changes, Layout Modification, Visual App Configuration, etc.
- Four Creation Credits per ControllerFor Each Controller Support Agreement you recieve Four Content Creation Credits that are pooled across your entire account.
- Unlimited Design/Usability Training*You have access to unlimited scheduled Design / Usability Training Sessions to help you get the most out of the MP.TV Platform
- Priority SupportPriority Access to the MP.TV Support Team, inlcluding 24x7x365 Help Desk Support
- 4 Hour SLASLA for Response to Support Tickets Entered via E-Mail, Chat, or Web Portal is 4 Hours
- Proactive MonitoringThe MPM Help Desk Team Proactively Monitors the Availability and Health of All your MP.TV Controllers. Never wonder if your network is working, day or night!
- Offline NotificationIf Your MPTV Controller loses access to the Internet or locks up, our Help Desk will contact you to help get it back online quickly and easily.
- Proactive Config ManagementMPM Help Desk will proactively manage the configuration of your controllers, pushing firmware updates, monitoring performance and otherwise looking after your display controllers
- App Version UpdatesThe MPM Help Desk team will take care of all updates for both the core MPTV applications on your controller as well as updating your visual apps as new features and capabilties are added
- Channel Design ServicesNeed a new Content Channel Layout Designed, or a New Channel Background Built? With your Fully Managed service this is included at no extra cost.
- Visual App Config ServiceNeed a new visual app setup just the way you need it, want to change the way an existing app works but dont know how to configure it? With Visual App Config Services we take care of it for you.
- RSS / Social Feed ModerationWith Professional Platform Subscriptions you have access to our RSS and Social Feed Moderation engine, but with this service you can just email our help desk and we will take care of it for you.
- OnSite SupportIf we cant fix your issue by phone we will dispatch a technician to your location to resolve the issue with your controller or display. For sites with 10 or less controllers you must be within 30 miles of a MPM Office.
- Content ConsultingGet access to visual communications specialists who will help you figure out the best way to get your message across in a visual medium.
Special Pricing is Available for Large Education, Government, and Corporate Deployments, Contact Us to Discuss Your Opportunity
* In Fairness to All Clients, Unlimited Services Are Subject to Usual, Customary, & Reasonable Usage Limits
Can I Combine Multiple Requests for a Single Content Change Credit?
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Do Content Creation and Change Credits Pool or Expire?
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What Kinds of Content Can I Request with Content Creation Credits?
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What is Design and Usability Training?
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How Do Support Levels and SLAs Work?
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What is Included in Onsite Support?
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Select a Controller or Intelligent Display
The MP.TV Platform can support a broad variety of controllers and intelligent displays but most of our clients select to include a managed controller in their service plan. With these managed controllers MPM provides warranty support and replacement for the life of the contract as required. Clients may also purchase a controller outright or bring their own compatible device.